My Telcel

The Mi Telcel app is the easiest way to make top-ups, payments, purchase of packages and manage the services of your line without having to go to a Customer Service Center. It is available for all our customers with compatible Android device.
Download it, use it and save time.
Once you download it, sign up to access all the possibilities it offers. If you are not registered yet, you can use My Telcel to top-up and check your balance and Internet consumption.

Do you have an Income Plan?
In the “Start” screen we present the most relevant information of your line; Know your balance and payment deadline.
In the “My Account” section, pay your bill by credit or debit card, download your previous bills and check your payment history.

In the “Services” section you can top-up credit to friends and family with a credit or debit card, register / cancel the Additional Services of your line, buy Internet packages and packages to travel abroad.

Do you have a Telcel friend?
In the “Start” section we show you the most relevant information of your line, you can hire Internet and Friend Packages Without Limit and, if you already have one, we tell you what it is and the MB available. Check the details of your balances and make refills with a credit or debit card.

In the “Services” section you can also top-up balance, hire Internet packages, manage your free and frequent numbers, change your payment scheme and check your Telcel and Third Party subscriptions.